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Frequently Asked Questions

  • Account sign in - invalid security token message

    Sometimes when you try to sign in to your account, you may get a message 'The most recent request

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  • Account sign in - Password issues

    If you are having problems signing into your account due to password problems, there are a number of

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  • Booking a Swim

    Do I need to pre-book a Swim Session? The short answer is Yes!

    With Covid-19 restrictions still in

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  • Booking a Swim - with a Season Ticket

    If you have purchased a Season Ticket, you are entitled to free entry to all swim sessions except Aqua

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  • COASP Account - Creating an Account

    When creating an account, you need to enter the following information.

    Name: Enter your full Name

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  • COASP Account - Do I need one?

    The short answer is no, you do not need an account to make a swim booking.

    However, it may be

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  • Concessions - Are any available?

    Are there any military or other concessions available?

    The Trustees have reflected on different

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  • Pool Hire 2021

    Until we have clear guidance from the government and Swim England, we are not offering Pool Hire

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  • Pool Information - Statistics and water information

    Our main pool is 28 metres long and heated to an average temperature of 27°C.

    The pool's water is drawn

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  • Season Tickets - Should I buy one?

    Reasons to buy one

    The main reason to purchase a season ticket is cost saving. If you intend to

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  • Spectators - 2021

    Please Note: we cannot accommodate spectators on site as we open this season. This will be

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  • Swim Booking - When does booking open?

    Booking for all swim sessions opens 8 days in advance of the session. Family Swin booking opens in

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  • Swim Sessions - Be Prepared

    Please arrive ready to swim

    In the interests of Covid-19 safety for all our visitors, lifeguards

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  • Swim Sessions - Booking Priority?

    Q: Is there any Priority Booking?

    A: No, All our swim sessions are based on a first come, first

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  • Swim Sessions - Fitness Swims

    Fitness Swim Sessions, all lanes will be operation with lanes marked for slow, medium and fast

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  • Swim Sessions - General Swims

    2 Lanes reserved, rest of the pool open swimming

    General swims sessions have 2 lanes reserved for

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  • Swim Sessions - Inclusive Swims

    Our Inclusive Swim sessions welcome people with physical and mental health issues and are designed to

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