Frequently Asked Questions
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Account sign in - invalid security token message
Sometimes when you try to sign in to your account, you may get a message 'The most recent request
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Account sign in - Password issues
If you are having problems signing into your account due to password problems, there are a number of
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Booking a Swim
Do I need to pre-book a Swim Session? The short answer is Yes!
With Covid-19 restrictions still in
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Booking a Swim - with a Season Ticket
If you have purchased a Season Ticket, you are entitled to free entry to all swim sessions except Aqua
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COASP Account - Creating an Account
When creating an account, you need to enter the following information.
Name: Enter your full Name
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COASP Account - Do I need one?
The short answer is no, you do not need an account to make a swim booking.
However, it may be
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Concessions - Are any available?
Are there any military or other concessions available?
The Trustees have reflected on different
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Pool Hire 2021
Until we have clear guidance from the government and Swim England, we are not offering Pool Hire
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Pool Information - Statistics and water information
Our main pool is 28 metres long and heated to an average temperature of 27°C.
The pool's water is drawn
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Season Tickets - Should I buy one?
Reasons to buy one
The main reason to purchase a season ticket is cost saving. If you intend to
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Spectators - 2021
Please Note: we cannot accommodate spectators on site as we open this season. This will be
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Swim Booking - When does booking open?
Booking for all swim sessions opens 8 days in advance of the session. Family Swin booking opens in
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Swim Sessions - Be Prepared
Please arrive ready to swim
In the interests of Covid-19 safety for all our visitors, lifeguards
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Swim Sessions - Booking Priority?
Q: Is there any Priority Booking?
A: No, All our swim sessions are based on a first come, first
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Swim Sessions - Fitness Swims
Fitness Swim Sessions, all lanes will be operation with lanes marked for slow, medium and fast
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Swim Sessions - General Swims
2 Lanes reserved, rest of the pool open swimming
General swims sessions have 2 lanes reserved for
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Swim Sessions - Inclusive Swims
Our Inclusive Swim sessions welcome people with physical and mental health issues and are designed to
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