22 MAY
Booking info: General Swims
You can either book online or pay at the gate – whichever suits you.
If you book in advance, please join the Booked Queue.
During the first 30 minutes of your session, entry is reserved exclusively for booked customers. After 30 minutes, we begin admitting customers from both the Booked Queue and the Walk-in Queue as space becomes available.
Booked customers continue to be given priority, but if the pool is at capacity, you may need to wait until space becomes available.
FUN FACT: On a hot day, over two-thirds of visitors to our General Swim sessions simply pay at the gate as walk-ins. Our sessions run for up to 5 hours, so there’s plenty of opportunity to swim. On particularly busy days, you may need to queue while we manage pool capacity safely.
Q. What are General Swim sessions?
Our morning and afternoon General Swims combine a limited number of bookable early-entry places with pay-at-the-gate admission.
Q. How do they work?
First 30 minutes: Entry is for booked customers only.
After 30 minutes: We admit both booked and walk-in customers as space allows, with priority given to the Booked Queue.
Q.Will I get in as a walk-in?
Usually, yes. We admit visitors throughout each session as people leave. On very hot days, you may need to wait while we manage capacity safely.
Q.Do I need to book?
Only if you’d like exclusive access to the queue during the first 30 minutes of the session and continued priority afterwards. Otherwise, simply turn up, join the Walk-in Queue after the first 30 minutes and pay at the gate.
Q.Why do sessions sometimes show as “Unavailable” or greyed out?
This simply means the bookable early-entry places have all been taken. Walk-ins are still welcome after the first 30 minutes of the session, subject to pool capacity.
Q. What if I arrive more than 30 minutes after my booked session starts?
Please join the Booked Queue. You’ll continue to be admitted ahead of walk-in visitors, but if the pool is at capacity you may need to wait until space becomes available.