Sauna: Booking & Cancellations

Q. When are the sauna sessions?

A. Our wellness sessions run throughout the autumn season. Please check our booking system for the latest availability.

Q. How much does it cost?

A. You’ll find all our wellness sessions and prices on our booking system at bookings.cirenopenair.org.uk.

Q. How do I change my booking?

A. If you need to move your session and it’s more than 48 hours away, just log into your booking account and amend the booking.

We’re not able to move sessions with less than 48 hours’ notice. We’re a volunteer-run charity with limited places, and notice gives us time to offer your place to someone else.

Q. What is your cancellation policy?

A. We know plans change. Here’s how it works:

• Refunds: we don’t offer refunds for cancelled sessions.
• Moving your session: you can rebook with at least 48 hours’ notice. Your new session needs to be within 30 days, subject to availability.
• Late cancellations: with less than 48 hours’ notice we can’t rebook or refund your session, although we’ll always look at exceptional circumstances.
• No shows: if you don’t turn up and haven’t let us know, the session is lost.

This keeps things fair for everyone and helps us run sustainably, as every place we fill supports the pool.